Shipping and Returns

Returns is acceptable for new and unopened items within 30 days of delivery for a full refund (upon return approval). We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Some items are not able to be returned due to sterilization and hygiene issues as we are required to follow health and safety guidelines . If you have any questions please feel free to reach out to us at vchenart@yahoo.com . 


If you need to return an item, or your item arrived defective or damaged, please email us at vchenart@yahoo.com with your order number and details about the product you would like to return.

You should expect to receive your refund within 3 weeks of returning your product. This time period includes the transit time for us to receive your return from the postal office , and the time it takes for your bank to process our refund request (5 to 10 business days).